University/College Library
A joint-use library serving Broward College and Florida Atlantic University
Central/Davie Campus

Frequently Asked Questions

  1. How do I get a card to borrow materials from the University/College Library (U/C Library)?                                              

  2. What is my Borrower ID?

  3. What is my PIN?

  4. Can I use my Broward County Public Library Card at U/C Library?

  5. Does the library accept SEFLIN cards?

  6. Can I borrow books from another community college or state university library?

  7. Where do I check out or return library books?

  8. Can I renew my books online or see what books I have checked out?

  9. What if my books are overdue or lost?

  10. What are the Library hours?

  11. Are group study rooms available?

  12. Where is the Academic Success Center (ASC) on Central Campus?

  13. What does it mean when a book in the online catalog, LINCCWeb shows “available,” “on order,” “damaged,” “lost,” or “non-circulating”?

  14. My instructor left lecture notes (or a book, article, practice test, etc.,) for my course in the library? Where do I get this material?

  15. Where can I access the Internet in the library?

  16. Can I access the wireless network in the library?

  17. May I use my laptop in the library?

  18. Where can I borrow a laptop computer?

  19. Where can I check my e-mail in the library?

  20. Where can I use a computer to write my paper or create a PowerPoint presentation?

  21. How much does printing cost?
     
  22. How do I print from my laptop, or web enabled device?

  23. Where are the photocopy machines located, and how much do copies cost?

  24.  Help! I’m overwhelmed and don’t know where to begin!

  25. Where can I get online reference help or help when the library is closed?

  26. How do I find materials in the library?

  27. Where is the circulating collection located?

  28. Where are the Reference books located?

  29. Where are the Career books located?

  30. Where are the Leisure Reading Books located?

  31. Where are the children’s books located?

  32. Is Color Printing Available in the library?

  33. Where are the non-print or audio-visual materials such as Open College CDs, DVDs located?

  34. How do I read a call number?

  35. Does the library have an e-book collection?

  36. Does the library have textbooks?

  37. Where can I find current periodicals, journals, or microfiche?

  38. How do I access the library catalog, online journals, or databases from home?

  39. The library does not have the materials that I need. Can they be requested from another library?

  40. Where can I find a pay phone?

  41. Where are the restrooms located?

  42. Can I bring food into the library?

  43. Can I smoke in the library?

  44. Are children allowed in the library?

  45. Where is lost and found?

  46. What are the backup FLVC links?


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1. How do I get a card to borrow materials from the University/College Library (U/C Library)?

Your current student or personnel photo-ID card from BC or FAU is your U/C Library card. All BC and FAU students, faculty and staff must present their ID card to check out materials.

BC Students, Faculty, Adjuncts, and Staff can obtain an ID card at the Student Activities Office on your campus (on Central--Bldg 19, Room 106). The library’s patron database is updated weekly during the three academic terms. Your card is valid as long as you are enrolled or employed at BC. Patrons who receive their ID card and need to use the Library or ASC resources immediately will have to come to the Check Out/In Desk at the U/C Library to have their card activated manually. Otherwise your card can be used at the library or online within a week. BC patrons from any campus may use the U/C Library. If you are attending BC and FAU simultaneously, you will need to use your BC student or personnel ID to check out materials.

FAU Students, Faculty, Adjuncts, and Staff will need to have their Owl card entered in the U/C Library’s patron database at the Check Out/In Desk in order to borrow materials from U/C Library or to access the U/C Library databases and online journals. This is not done automatically. An Owl card may be obtained in Room 201 in the FAU Student Union (SD) building on the Davie Campus. Currently enrolled FAU students need to have their library record updated at the U/C Library each semester. FAU Adjunct Faculty needs to have their library record updated at the U/C Library when their contract is renewed. Full-time FAU Faculty and Staff library records can be updated to match their FAU library account at the Boca Campus. The first time, please bring your OWL card and another photo ID. Afterwards, anyone may request to have their library record updated in person, using the online form, or by calling the U/C Library Check Out Desk at 954-201-6649.

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2. What is my Borrower ID?
Your borrower ID is your BC or FAU student ID number. For staff it is your personal ID number (PID). If you are a BC student, your ID number/Borrower ID for the Library begins with the first letter of your first name followed by 8 numbers; if you are an FAU student, your Borrower ID for the U/C Library begins 2197…

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3. What is my PIN?
PIN stands for Personal Identification Number. In order to use the online subscription databases in LINCCWeb, the FAU catalog, or to view My Account you need to use your PIN along with your student or personnel ID number.

For BC students and personnel the PIN is the four digits of your birth date: MMDD. For example, if you were born on July 04, your PIN is 0704. You may change your PIN by logging into My Account on the Library Web page http://ucl.broward.edu . If you have forgotten your PIN, staff at the Check Out Desk can reset it for you.

FAU students and personnel using the FAU Library Web page have a PIN that is your birth date (two-digit month and two-digit date.) FAU patrons who want to change their PIN in the U/C Library system must log into My Account on the U/C Library Web page too. FAU patrons who want to change their PIN in the FAU system, you must log into “View/Renew Books on the FAU Library Web page http://www.fau.edu/library/

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4. Can I use my Broward County Public Library Card at U/C Library?
No, the U/C Library is not part of the public library system.

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5. Does the library accept SEFLIN cards?
The library accepts SEFLIN (Southeast Florida Library Information Network) cards from students and faculty at other SEFLIN institutions. The U/C Library also issues SEFLIN cards to BC and FAU students and Faculty at the Reference Desk. See a librarian for a card to borrow materials from other private SEFLIN libraries.

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6. Can I borrow books from another community college or state university library?
The community college and state university systems have Reciprocal Borrowing agreements to allow currently enrolled students, faculty, and staff borrowing privileges between all public State of Florida institutions. You must be currently registered as a student or employed at one of the participating state institutions. You must provide the U/C Library with your current institution’s student ID card and another picture ID. You must observe all rules and regulations set by the U/C Library and you are responsible for any fines, damages, or lost book fees incurred with borrowing.

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7. Where do I check out or return library books?
Library books are checked out at the Check Out/In Desk in the main lobby. Books can be returned there as well. There are also book drops in the front of the library entrance and in the wall to the left of the library doors.
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8. Can I renew my books online or see what books I have checked out?
Yes. Through LINCCWeb, the U/C Library has a feature called “My Account” for books checked out from the U/C LIBRARY. From the U/C Library Web page, select “My Account (Renew Online)”. Once you are logged in with your student or personnel ID and PIN, you will be able to see a list of the items checked, view any items on hold, change your PIN, view any Interlibrary Loan items, and view any fines owed. Be sure your Pop Up Blocker is turned off. Note: books can only be renewed one time online. If you still need it, you may bring the book back in person, have it checked in, and if no one else has requested it, you can check it out again. FAU patrons may renew books checked out from another FAU Library at the U/C Library or online from the FAU Library Web page at http://fau.edu/library

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9. What if my books are overdue or lost?
The library charges fines for overdue materials and patrons must pay for materials that are lost or damaged. See http://libguides.broward.edu for current charge rates. Failure to pay charges may affect registration, graduation, and/or obtaining transcripts.

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10. What are the Library hours?
Monday–Thursday 7:30 a.m.–10:00 p.m. Friday 7:30 a.m.–5:00 p.m. Saturday 9:00 a.m.–5:00 p.m. Sunday 2:00 p.m.– 10:00 p.m.

The Reference Desk closes at 8:30 p.m. Monday through Thursday, 5:00 p.m. on Friday and Saturday, and 9:00 p.m. on Sunday. All of the library computers shut down and the Check Out/In and Reserve Desk closes ten minutes prior to the building closing. Holidays and changes to the regular schedule are posted ahead of time at the library entrance and on the U/C Library Web page at http://ucl.broward.edu or http://ucl.broward.edu/libhrs.htm. NOTE: All hours are subject to change. The Academic Success Center (ASC) and lab hours may vary from the library’s hours.

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11. Are group study rooms available?
Locked group study rooms are available. Groups of two to six students may check out a key for a study room at the Check Out Desk. Be prepared to show your BC or FAU student ID card. A minimum of two students with valid ID cards must be present at the time the room is assigned. The room will be checked out to one person for a two-hour time block and can be renewed by that person for an additional two hours if no other groups are waiting. Return the key on time to the Check Out Desk when you are done to avoid a fine. The use of a group study room may be limited during midterms and finals to accommodate as many groups as possible. Group study rooms may not be used by faculty for tutoring, lectures, meetings, etc. See the U/C Library Web page for more guidelines and on using Group Study Rooms http://libguides.broward.edu

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12. Where is the Academic Success Center (ASC) on Central Campus?
The ASC is located on the second floor of the library building. Its function is to assist BC students achieve college success by providing appropriate resources and assistance to meet their needs. Tutoring and various labs are available (Main Computer Lab, Math, MFL, ESL, Reading, Science, Writing, etc.). ASC is not part of the joint-use library agreement between BC and FAU, though FAU students may check out laptops and use the ASC’s main computer lab. Audio Visual materials are available here.

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13. What does it mean when a book in the online catalog, LINCCWeb shows “available,” “on order,” “damaged,” “ lost,” or “non-circulating”?

If the “due date” says “available,” the book should be in the library and you can go to the shelf to get it. If you do not find it, ask one of the Reference Librarians for assistance. If the record has a date, then the book is currently checked out to another patron and is expected to be returned on that date. If the book is not available, you may request a “hold” on the book. First click on “Broward/Central” under “Location,” then click on “Request” on the right side of the page and complete the information. You will be notified when the book is available. “On order” means that the book has been ordered and should be available in 30 days; “Damaged” means the book may have some damage, but can be checked out; and “Lost” means that the book is more than 45 days late and may be missing or lost; “non-circulating” means the item can only be used in the library.

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14. My instructor left lecture notes (or a book, article, practice test, etc.,) for my course in the library? Where do I get this material?
Any books, journal articles, class notes, tests, etc., that an instructor has put on Reserve for a course are kept at the Check Out/In Desk on the first floor. Check the Reserve List in the online LINCCWeb catalog to see if the item has been placed on reserve. Reserve materials can be searched by instructor, course number, or title. Reserve items on CD are kept in ASC. Be prepared to show your valid student ID card to check out the item. The U/C Library does not have electronic reserves, so you must come to the library to use the items. FAU instructors may place items on electronic reserves, which is available through the FAU Library home page at http://www.fau.edu/library

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15. Where can I access the Internet in the library?
Internet access is available on most computers throughout the library. There are e-mail computers, which are located on the first and second floors. Computers in the Reference area on the first floor are primarily for research use. While e-mail may be available on the reference computers, priority is given to those doing research if others are waiting. Patrons must observe U/C LIBRARY, BC, and FAU computer policies, as well as local, state, and federal laws regarding pornography. The library’s Computer Use Policy is at http://ucl.broward.edu/Computer_Use_Policy.pdf.
BC and FAU students can also check out a wireless laptop from the ASC to use within the building.

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16. Can I access the wireless network in the library?
The BC wireless network is available throughout the public areas of the building. Connectivity is limited to available bandwidth. Access to the FAU wireless network is not available in the building.

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17. May I use my laptop in the library?
You may use your laptop in the library, but do not  disconnect any library computers or use any library jacks to connect to the Internet. Wireless access is available through out the building. Library and ASC staff can not help you with your personal laptop settings.

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18. Where can I borrow a laptop computer?
Students with a current BC or FAU student ID card can check out a laptop with Internet access to the BC wireless network from the ASC for a three-hour time limit for use within the building. Printing is available from the laptop and print jobs can be picked up in the ASC when you return the laptop. The Laptop Computer Loan Policy is posted at http://www.broward.edu/studentresources/lrc/Documents/Laptop_Loan_Guidelines.pdf . Note additional picture ID is required.

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19. Where can I check my e-mail in the library?
Computers for e-mail access are located on the first floor of the library outside and inside the Library Coffee Shop and on the second floor.

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20. Where can I use a computer to write my paper or create a PowerPoint presentation?
Computers with Microsoft 2010 application software are available on almost all computers and laptops in the library and in the ASC. FAU students may also use the computers set up in the FAU Research room (Room 103), check out a laptop from the ASC, or go to the FAU Language Arts Building, Room 308.

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21. How much does printing cost?
The U/C Library or ASC printing network is $.10 per page. The FAU printing network is $.05 per page. The printers do not accept cash or coins. BC students can add money to their student ID card if the card has two magnetic stripes on the back. A BC card without the two stripes can be replaced for free at the Student Activities Office Bldg 19 room 106. FAU patrons can add money to their Owl card in Room 103 for printing. (FAU students can also send their printing job to the FAU computer lab in the LA Building-Room 308.) Anyone can purchase a guest card at the machines in Reference or ASC. Cards are $1.00, which includes $.50 for the card and five prints. Funds can be added to any BC or guest card at the add value machine in $1 or $5 amounts up to $20. Please bring the correct amount of $1 or $5 bills. The Library does not provide change.

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22.  How do I print from my laptop, or web enabled device?
In order to print from your laptop, or web enabled device, go to Technology Services Printing Libguides and follow the instructions to print your job.

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23. Where are the photocopy machines located, and how much do copies cost?
BC ID cards & guest card copiers are located in Room 122 on the first floor and Room 265 on the second floor. BC student ID cards and guest cards also work in the photocopy machines. Copies in these rooms cost $.10 a page for BC students and guests. FAU students with their Owl card can use the photocopier in Room 103 on the first floor and copies cost $.05 a page. Copiers do not accept cash or coins. Please bring the correct amount of $1 or $5 bills. The Library does not provide change. Report any problems with photocopiers to the Check Out Desk.

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24.  Help! I’m overwhelmed and don’t know where to begin!
The library has a staff of professional faculty reference librarians who are willing and eager to help you with your research. All you need to do is ask!
• Stop by the Reference Desk on the first floor of the library
• Call 954-201-6653
• Chat or email Ask a Librarian
• Set up an individual consultation with one of our librarians
• A group of six or more students can make arrangements for a class or tour.
• Check out the research help page at http://ucl.broward.edu/. The librarians have prepared many tips and guides on the use of various library resources to help you organize your research including MLA and APA citation help.

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25.Where can I get online reference help or help when the library is closed?

The U/C Library is part of the state’s Ask-A-Librarian service. This live, virtual reference service is available from 9 a.m. to midnight Sunday through Thursday, and 9 a.m. to 5 p.m. Friday and Saturday at http://www.askalibrarian.org or by clicking on the ASK a Librarian logo on the U/C Library Web page at http://ucl.broward.edu

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26. How do I find materials in the library?
The UCL Catalog link from the Library web page lists all of the books, periodicals, microforms, and software available at the library, along with databases and electronic journals. The FAU system provides access to the collection in the FAU library in Boca Raton and its other campuses. Both systems are available from the U/C Library Web page, along with WorldCat, which also provides access to catalogs from other community colleges, universities, and public libraries in Florida and throughout the United States. Materials at the U/C Library are shelved according to the Library of Congress Classification System.

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27. Where is the circulating collection located?
The circulating collection of circulating books is located on the second and third floors of the library. Call numbers beginning with A-JX are on the second floor; K - Z, on the third floor.

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28. Where are the Reference books located?
The Collection is located on the first floor. Reference books do not circulate outside the library.

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29. Where are the Career books located?
The Career Collection is located on the fourth floor.

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30. Where are the Leisure Reading Books located?
The Leisure Reading books or paperbacks are located on the first floor near the periodicals.

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31. Where are the children’s books located?
The U/C Library purchases children’s books for use by BC and FAU education majors. These books are located on the fourth floor.

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32. Is Color Printing Available in the library
Color printing is available in the ASC with BC ID or guest card for $.50 per page

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33. Where are the non-print or audio-visual materials located?
Supplemental educational videos and other academic materials that support instruction can be loaned out and returned at the Academic Success on the second floor. Popular movie DVDs are available on the kiosk in the front foyer. Collections of streaming music and video are available through the website.

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34. How do I read a call number?
Materials in the library are classified using the Library of Congress Classification System. After locating an item in the catalog, the screen will provide the call number for the item. The call number is the “address” of the item on the shelf. It will look something like the following:
HC
347
.W92
First look for the alphabetical designation HC. Within the HC section look for the number 347. Then, look alphabetically for W within the HC 347 section. Finally, look for 92.

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35. Does the library have an e-book collection?
The library’s e-book collection can be accessed from the library’s Web page, http://ucl.broward.edu, under “Finding Books” or within the library catalog, "U/CL Catalog".

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36. Does the library have textbooks?
The library does not generally acquire textbooks used in current courses nor request them through Interlibrary Loan.

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37. Where can I find current periodicals, journals, or microfiche?
Print magazines and journals are located on the Periodicals shelves on the first floor, south of the elevators. Microfilm and microfiche are in the Microfiche Room on the first floor. Information on U/C Library print periodicals and microforms can be found in LINCCWeb, the online catalog. The library also has a microscanner machine in the Microfiche Room where you can save articles found on fiche or film to your USB drive, burn to a CD, or e-mail to your account. Current online journals can be found through the indexes on the U/C Library Web page, http://ucl.broward.edu . FAU patrons can also find online journals via the FAU Library Web page.

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38. How do I access the library catalog, online journals, or databases from home?
The U/C Library catalog, FAU Library catalog, online journals, and databases are available from the library Web page at http://ucl.broward.edu. FAU students who have had their Owl card entered into the U/C LIBRARY’s circulation database can also access LINCCWeb’s electronic journals and databases. BC patrons will need their student or personnel ID card and PIN to access the online databases; FAU students use their FAU Library card number which begins with 21976

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39. The library does not have the materials that I need. Can they be requested from another library?
Materials that are not available in the library may be obtained through Interlibrary Loan (ILL). ILL forms are available on the library Web page at http://libguides.broward.edu/ill at the Reference Desk, and at the Circulation Desk. It does take time to obtain materials from other libraries. As more and more materials are available electronically, and because ILL requests can take a 4 to 12 days to obtain, please check the U/C Library indexes, databases or online journals before requesting ILL materials. Please do not place more than one request per item and please cancel any ILL request you no longer need by calling 954-201-6658. FAU patrons can also request materials from their ILLIAD account on the FAU Library Web page.

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40. Where can I find a pay phone?

There are no public phones in building 17. Patrons with cell phones and beepers are asked to place them on vibrate while in the library. To be considerate of other patrons, no phone conversations are allowed in reading, computing, or study areas.

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41. Where are the restrooms located?
There are restrooms located behind the circular staircase on either side of the elevators on all four floors. There is also a restroom in ASC. Please notify a staff member if the restrooms need attention.

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42. Can I bring food into the library?
Drinks in closed containers are generally acceptable in the library. Food is not to be consumed in any computer area, Group Study Rooms, the ASC or Archives. Please eat and drink with respect for the library by cleaning up after yourself and bringing spills to the attention of the staff

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43. Can I smoke in the library?
No. Smoking of any type of cigarette including electronic or any use of tobacco products is prohibited within the facility, or within 50 feet outside the building.

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44. Are children allowed in the library?
For their own safety, children must remain with the adult that brought them to the library. Children cannot be left alone in the library. Unaccompanied minor children will be turned over to Campus Security. No children are allowed in ASC.

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45. Where is lost and found?
Items found in the library are brought to the Check Out/In Desk in the main lobby. Campus Safety staff picks up items each morning. The Campus Safety Office is located in Building 19 or call 954-201-6626.

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46. What are the backup FLVC links?